Anlaufstelle/en

Language:	English • Deutsch

In case you have any problems with the hackspace or people at the hackspace, that you can't or don't want to sort out on your own, you can turn to our mediators:

• Elschi
• Juli
• Andreas Czák / "Sonstwer"

You can contact a single mediator individually or all of them collectively at anlaufstelle@metalab.at. E-Mails sent to this address will be forwarded to all of those people, they will not be stored on any metalab servers.

Please read our Code of Conduct.

Emergency Numbers

In some cases where immediate help is needed contact these numbers:

SOCIAL PSYCHIATRIC EMERGENCY SERVICE - SOZIALPSYCHIATRISCHER NOTDIENST (SND)

People in mental crises need immediate, unbureaucratic and professional help. The Social Psychiatric Emergency Service (SND) is therefore available around the clock as an emergency and crisis service under the telephone number 01 31330. Available by telephone daily from 0:00 to 24:00, 365 days a year.

PSYCHOSOCIAL INFORMATION (PSI)

Any person who needs help and support or just general information regarding psychiatric or psychosocial issues can avail of the services offered by this counselling facility. 01 4000 53060

Poisoning: Emergency Call & Advice In case of suspected poisoning, the Poisoning Information Centre (VIZ) provides advice around the clock. Emergency number: 01 406 43 43

On the basis of the facts communicated by telephone, the doctor at the Poisoning Information Centre (VIZ) assesses whether there is a health risk and medical help is needed. The consultations concern medicines, chemical substances or household products, plants, fungi, animals (e.g. snakebites), addictive and stimulant substances as well as unknown substances.

Telephone counselling For people in a difficult life situation or crisis, a confidential conversation with competent contact persons is possible, around the clock, even on holidays. (Can also be done via chat or e-mail at telefonseelsorge.at). 142